At Sereyna, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:
Processing Time
Orders are typically processed and shipped within 1 business day from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.
Shipping Method
We offer a standard shipping option to accommodate your needs. The availability of shipping method may vary depending on your location and the items in your order.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order.
Delivery Time
Delivery times vary depending on the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes or carrier issues may impact delivery times.
Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.
Country
Standard Shipping Time
Express Shipping
United States
6-9 Business Days
5-8 Business Days
United Kingdom
6-9 Business Days
5-8 Business Days
Canada
6-9 Business Days
5-8 Business Days
Australia
6-9 Business Days
5-8 Business Days
New Zealand
6-9 Business Days
5-8 Business Days
EU (Other)
6-9 Business Days
5-8 Business Days
Rest of the World
8-12 Business Days
8-12 Business Days
Netherlands
6-8 Business Day
4-7 Business Days
Belgium
6-8 Business Day
4-7 Business Days
France
6-8 Business Days
4-7 Business Days
Germany
6-8 Business Days
4-7 Business Days
Austria
6-8 Business Days
4-7 Business Days
Luxemburg
6-8 Business Days
4-7 Business Days