Shipping policy

At Sereyna, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:


Processing Time
Orders are typically processed and shipped within 1 business day from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.


Shipping Method
We offer a standard shipping option to accommodate your needs. The availability of shipping method may vary depending on your location and the items in your order.


Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order.


Delivery Time
Delivery times vary depending on the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes or carrier issues may impact delivery times.


Change of Address
If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.



Country

   

Standard Shipping Time

   

Express Shipping




United States

   

6-9 Business Days

   

5-8 Business Days




United Kingdom

   

6-9 Business Days

   

5-8 Business Days




Canada

   

6-9 Business Days

   

5-8 Business Days




Australia

   

6-9 Business Days

   

5-8 Business Days




New Zealand

   

6-9 Business Days

   

5-8 Business Days




EU (Other)

   

6-9 Business Days

   

5-8 Business Days




Rest of the World

   

8-12 Business Days

   

8-12 Business Days




Netherlands

   

6-8 Business Day

    4-7 Business Days


Belgium

   

6-8 Business Day

    4-7 Business Days


France

   

6-8 Business Days

    4-7 Business Days


Germany

   

6-8 Business Days

    4-7 Business Days


Austria

   

6-8 Business Days

    4-7 Business Days


Luxemburg

   

6-8 Business Days

    4-7 Business Days